Refund Policy

At Confide Only, we strive to ensure the highest level of customer satisfaction. If you are not completely satisfied with your purchase, we offer the following refund policy to ensure a smooth and fair process.

Refund Eligibility

1. Digital Content Purchases:
- Refunds for digital content are considered on a case-by-case basis.
- To be eligible for a refund, you must contact us within 7 days of the purchase date.
- Refunds will only be issued if there is a technical issue that prevents access to the content or if the content is significantly different from its description.

2. Subscription Services:
- Subscriptions are billed on a recurring basis (monthly or annually).
- You may request a refund for a subscription within 14 days of the initial purchase if you have not accessed the service during this period.
- Refunds for renewal charges will not be issued if the service has been accessed after renewal.
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3. Cryptocurrency Payments:
- Due to the nature of cryptocurrency transactions, refunds for payments made using cryptocurrency will be evaluated individually.
- All cryptocurrency refund requests must be submitted within 7 days of the transaction.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Customer Support:
- Email us at support@confideonly.com with your order number and reason for the refund request.
- Provide any relevant details and documentation to support your claim.

2. Review Process:
- Our customer support team will review your request and respond within 3-5 business days.
- If your request is approved, we will process the refund to your original payment method.

Refund Processing Time

- Credit Card Payments: Refunds to credit cards typically take 5-10 business days to appear on your statement.
- Cryptocurrency Payments: Refunds for cryptocurrency transactions will be processed as soon as possible, subject to blockchain transaction times and fees.

Non-Refundable Items
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- Any digital content that has been downloaded or accessed.
- Subscription services that have been used within the billing cycle.
- Any purchases made more than 14 days prior to the refund request.

Additional Information

Confide Only reserves the right to refuse a refund request if we believe there is abuse of our refund policy or any fraudulent activity. For any questions or further assistance, please contact our customer support team.

Thank you for choosing Confide Only. We appreciate your business and aim to provide the best possible service.